Terms & Conditions

1. Introduction

This website (the "Site") is operated by Nashie Pty Ltd (ACN 680 324 538) ("we", "our", or "us" or “Nashie”). These terms and conditions ("Terms") govern your use of the Site and any purchase of Products made through it. By using the Site and placing an Order for any Products, you unequivocally agree to be bound by these Terms.

1.1 Use of the Site

Please read the Terms carefully. They apply to all users of the Site, whether that use is mere browsing of or access to the Site, the purchase of a Product from the Site, or any other use of the Site whatsoever and without limitation.

You must be at least 18 years old to use the Site or place an Order for any Product through the Site. By accessing and using the Site, you agree that you will:

(a) not engage in any unlawful activity or violate the rights of others;

(b) refrain from tampering with the Site or interfering with other users' use of the Site;

(c) not use the Site for the transmission of harmful code such as viruses or trojans; and

(d) not scrape, data mine, or otherwise extract information from the Site for commercial purposes.

1.2 Changes to these Terms

We reserve the right to update or modify these Terms from time to time. If we do so, we will use our best endeavours to provide notice of the change.

2. Privacy

Personal Information which you provide to us for account registration, during an Order, in-store Order or through the Customer Service Centre including contact details, will be kept, used and disclosed by us in accordance with our Privacy Policy.

3. Accounts

When you purchase a Product from the Site, you may create an Account. We will collect and process certain Personal Information, such as your name, e-mail address and mobile number in connection with the creation and maintenance of that Account.

4. Orders

You may order Products via the Site by following the instructions on the Site to complete your Order. When you place an Order, you are making an offer to purchase the selected Product(s).

5. Delivery

We deliver Products to the address specified during the Order process. Delivery options and timeframes will be listed on the Site, and any delivery times provided are estimates only.

6. Returns and Refunds

In addition to any other rights or remedies available under these Terms or applicable law, we offer returns and refunds where applicable.

7. Australian Consumer Law

In addition to our returns policy, you may have rights under applicable consumer laws.

8. Limitations of Liability

By using this Site, you acknowledge and agree that your use of the Site is subject to these Terms and applicable laws.

9. Intellectual Property

All content, materials and intellectual property displayed on the Site remain protected under applicable laws.

10. General

These Terms represent the entire agreement between you and Nashie regarding your use of the Site and purchase of Products.

11. Contact

If you have any questions regarding these Terms, please contact us through our contact page.

12. Product Use Guidelines

Please follow all product care instructions provided with your Product.

13. Governing Law

These Terms are governed by applicable law and any disputes will be handled accordingly.

14. EU and UK Customers — Right of Withdrawal

Customers located in applicable regions may have additional rights under consumer protection laws.